I placed an order and it went thru. A label was created but it didn’t ship. I emailed. They told me multiple times that the post office hadn’t updated their info. Days later they tell me it’s actually out of stock. So they lied. Then they wanted to replace them with something with fewer features. No thanks. A refund was finally sent along with an email offering 12% off my next purchase and they highly recommended a table lamp. Wtf?? I ordered headphones. I don’t need a lamp. Taotronics was my go-to for years for headphones and humidifiers and air purifiers. No more. Hard pass.