All TaoTronics products come with 12 month full warranty from the date of its original purchase.
We only cover TaoTronics products purchased from our authorized distributors (listed below).
In addition, the following are excluded from TaoTronics warranty cover:
In addition, the following are included from TaoTronics warranty cover:
US, Canada: SunvalleyTek International Inc.
If your purchase is within our warranty cover, and you believe it is defective, you can contact us to launch your return request.
Please include all accessories, manuals, and original undamaged packaging
when returning your purchase back to us. We must receive all original products in order to process your return or exchange request.
To return your TaoTronics product, please email us at firstname.lastname@example.org with:
Once we have received your email, our customer support staff will assist you with the rest of the returningprocess.
Please do not send us anything unless you are instructed to do so.